Alivia automatically parses product manuals, technical documents, and compliance materials — extracting key selling points, objection scripts, parameter specs, and compliance rules — then structures them into a complete curriculum.

AI Sparring puts employees through immersive simulated customer scenarios: skeptical buyer, technical evaluator, price-sensitive procurement manager. Real-time coaching feedback on completeness, persuasiveness, and compliance.

Course generation: from weeks of manual development to under 10 minutes. Supports quizzes (single-choice, multiple-choice, true/false), roleplay scoring, and multi-version iteration.

Echo analyzes real sales and customer service conversations, identifying communication patterns, objection handling effectiveness, and service quality metrics — without managers having to sit in on every call.

Coaching managers receive structured performance reports showing which team members are excelling, which need development, and exactly what topics and objections they're struggling with.

Top-performer conversation data can be uploaded to Alivia — extracting the language choices, discovery techniques, and closing patterns that distinguish your best reps, converting them into training content.

Harbor centralizes all training materials — product manuals, video guides, compliance documents, course assets — in a single library with AI-powered search and version control.

Updated materials are distributed instantly to relevant teams across every location. No more outdated PDFs floating around email. Every employee accesses the current version, always.

Training asset attribution: track which materials are being accessed, by whom, and when. Identify knowledge gaps at the team or location level based on content consumption patterns.